Terms and Conditions, and Privacy Policy.

Effective date: January 1st 2022

 

Risk of discomfort and/or injury

All movement and mindfulness practices involve a risk of discomfort and/or injury. Any yoga practice may involve the following; asana/physical movement practice, pranayama/breath practice, and somatic mindfulness/meditation. By choosing to participate in Sarah's classes, you voluntarily assume a certain risk of discomfort and/or injury.

  • I agree that I have been cleared by my doctor for physical exercise, if I have recently had surgery or given birth.
  • I have informed Sarah of any injury or discomfort relating, but not limited, to; High or low blood pressure, Heart conditions or disease/chest pain, Diabetes, Stomach/intestinal ulcers, Acid/heat related gastric issues, Neck/Back/Spinal (including Scoliosis and Disc) issues, Shoulder or wrist injury, Knee pain or injury, Joint issues (including arthritis/bursitis), Broken/dislocated bones, Osteoporosis, Muscle sprains/strains, Numbness/tingling/pain, Asthma, Glaucoma, Detached retina, Hernia, Seizures or stroke, Severe migraine headaches, Vertigo, and/or pregnancy.
  • By attending this class, I affirm that I am solely responsible for my health and well-being. I agree to inform my yoga instructor of any practices, activities or movements, which I feel could cause mental health discomfort or physical discomfort/injury to myself. I understand that yoga is not recommended and is not safe under certain medical conditions. I do not have any physical conditions or disability that would exclude my participation. I agree to listen to my body and monitor myself during every practice.

Participants must immediately notify Sarah in writing of any change to their medical condition, fitness or ability to participate in a class.

Sarah Hayes Yoga shall not be held liable for any injury, loss or damage to property and/or persons sustained during or as a result of participation in this class.

Pranayama

I understand that some pranayama (breath work) techniques have contraindications (and can be dangerous) for certain health/medical conditions. I have informed Sarah of any conditions, discomfort or injuries (as listed in the above section). 

Safe enough space

I understand that Sarah will take every effort to make a safe enough space for all people to participate in an inclusive and accessible manner. I understand that sometimes it is not possible to create a safe enough space for all conditions and needs at the same time, or within the same class. I agree to practice self care and remove myself from the practice if there are ever moments that I need to find my own version of safety and comfort.

Refunds, Change of date, and Cancellations

Sarah reserves the right to refuse refunds in the event of a cancellation or change of date. Refunds will depend on a case-by-case basis. 

Membership

  • Due to the digital nature and all-at-once content schedule of the Slow Living Studio Membership, refunds are not permitted.
  • Cancellations of membership will delete the next billing cycle and you will not be charged again. 
  • Cancellation steps:
    • Log in to your account.
    • Click on your Avatar from the page header.
    • Select Settings from the dropdown.
    • Click Billing Info in the top right of the page.
    • You will have the option to cancel.

Privacy Policy

  • This Privacy Policy relates to all customers of and email sign-ups to Sarah Hayes Yoga. 

  • Collection of personal information — Sarah Hayes Yoga collects personal information such as age, contact details, and pre-existing medical conditions for the purpose of having contact with customers to enable us to postpone or cancel sessions if the need arises, and to ensure that the customers are deemed fit for participation. Email addresses are also collected so that signed waivers or booking confirmations can be emailed to the customer. Email addresses can also be used for our email marketing database if customers opt-in. 

  • Disclosure (sharing) — Your information is stored securely via the Sarah Hayes Yoga portal. If you opt-in to Sarah Hayes Yoga email marketing, your contact details will be securely shared to the marketing platform being used. You agree to 3rd parties using cookies and other similar technologies to collect information in an anonymous form which may be shared with 3rd parties for the purpose of providing ads based on past views of our website. 

  • Rights and choices — If you wish to change any personal information on our database, please contact us via email or phone to do so. 

  • How to make a complaint —If you have a complaint in regards to the privacy of your information shared with Sarah Hayes Yoga, please contact us and we will do our best to rectify the issue. 

 

Contact Us

If you have any questions, concerns or complaints about these Ts&Cs, please contact us by email at [email protected].

 

These Terms and Conditions are governed by the laws of South Australia, and any dispute in connection with these Terms and Conditions shall be referred to the exclusive jurisdiction of the courts in South Australia.